Testimonials

Introduction|Barcelona Hotels List|How To Book A Barcelona Hotel|Barcelona Travel Tips|About Us|Contact Us|Help/FAQ's| Testimonials

The testimonials below reflect only some of our clients since the beginning of 2007, These are truthful and unedited comments. They express both satisfaction and sometimes pointed dissatisfaction, and that's a good thing. barcelona-hotels-directory.com appreciates honest, direct responses in order to better its service.
The testimonials below are arranged in reverse chronological order, with the most recent at the top.

From: Maya and Derek Freeman, Chichester, England
Stayed at: Hotel America
When: June 2007

Sorry our reply is a couple of weeks late but we just wanted to say that our holiday in Barcelona wias fantastic and Hotel America was a lovely clean place to stay in with helpful staff and spacious rooms. Our pick up service to and from the airport was also excellent with a friendly and courteous driver. We would definately book with you when we visit Barcelona again.
Thank you
Maya & Derek Freeman


From: Keith Grissett, Weymouth, England
Stayed at: Hotel Colon
When: June 2007

We had a good stay at the Hotel Colon, and the rooms were comfortable and spacious.
We were particularly pleased with the taxi that you booked to meet us at the airport. The driver was probably one of the best we have had - he spoke perfect English, he was very knowledgeable about Barcelona and the history of the Spain, and he was polite and easy to talk to.
We will be returning again this year, and I will contact you again to make arrangements for us.
Yours sincerely
Keith Grissett


From: Juliette Hardy-Donaldson, London, England
Stayed at: Hotel Atlantis
When: June 2007

Hi Katerina,
Thanks for your email. I'm more than happy to recommend Hotel Atlantis as a good place to stay in Barcelona. The staff were friendly and polite at all times. There was a problem with their wifi and they tried to sort it out, offering us alternative solutions (local internet cafes)in the meantime until the problem was resolved. The rooms were clean and comfortable - our only complaint would be that the curtains were very thin and so we were woken up every morning by bright sunshine (we had a front facing room) - my sister and her husband had a rear room and so didn't have this problem. The restaurant was good, the location fantastic, and I think overall this hotel provides good value for money. I would stay there again.
I would also say that barcelona-hotels-directory.com provided us with a great service - no hassles at all - and I would use you again if I came back to Barcelona (and I hope I do!!!) Yours sincerely,
Juliette Hardy-Donaldson


From: Laura Webster, England
Stayed at: Hotel Covadonga
When: June 2007

Hi Katerina
Thank you for your email. I just wanted to reply and say we had a wonderful time in Barcelona and will definitely return. I would like to say that the hotel staff were friendly, knowledgeable and helpful during our stay and we would recommend the hotels to others looking to travel to Barcelona.
Its location makes it ideal and the links with the restaurant also ensure a delicious breakfast and fantastic evening meals if we wished.
Our only points of concern were that initially the hotel was difficult to find as it was tucked away behind the market and maybe a street map may be beneficial for future guests.
The other concern was the noise level over night outside the hotel. We were given a room facing out on to the street and due to the weather and lack of air conditioning in the room we were sleeping with the windows open. Unfortunately the restaurant downstairs when closing was very noisy as it dragged metal chairs repeatedly over the pavement and banged iron gates when locking up.
There was also an issue surrounding the waste disposal lorry being very noisy when collecting the rubbish in the early morning. Although i am aware you may not be able to change the practices of the restaurant or waste collection i feel it is important to make guests aware of the noise especially if there are children staying in the room. Another thought may be to install air conditioning to allow the windows to remain closed and therefore dull a lot of the noise.
Overall we enjoyed our stay. If you wish to discuss these concerns further please feel free to contact me.
Thanks
Laura Webster


From: Mark Clancy, Leeds , England
Stayed at: Hotel Gaudi
When: June 2007

Dear Katerina,
Every service you supplied was perfect, The transfer was on time and the taxi driver made me feel very welcome. The hotel made all the standards, it was clean quiet and good value for money.
Thank you for your your service i would not hesitate to use your service again.
Regards
Mark


From: Deborah Robson ,Bristol, England
Stayed at: Hotel Gotico
When: June 2007

Dear Ms Novotna
We were very happy with the hotel - location was excellent. Staff were friendly and the deluxe room was clean and comfortable. Breakfast was fine with a good choice. If we return to Barcelona we would stay at Hotel Gotico again.
Kind regards.
Deborah Robson


From: David Walker, Rotherham, Engalnd
Stayed at: Hotel Gaudi
When: June 2007

My wife & i would like to thank you for a wonderful stay in Barcelona the taxi waiting at the airport was a big help we could not fault the hotel & staff we will defiantly use your company again thank you.
Kind Regards
Walker


From: Jennifer Rimington, Hull, England
Stayed at: Hotel Nunez Urgel
When: May 2007

Very nice stay thank you. Car waiting at airport with really friendly informative driver. Hotel very nice, good breakfast and return journey to airport went very smoothly and to time.
Thank you.
J. Rimington


From: Laurence Hawkes, Telford, England
Stayed at: Hotel Ramblas
When: May 2007

Transfer arrangements were excellent and drivers were both very courteous and informative.
Hotel was of a high standard and ideally situated for main areas of interest. Breakfast was also of a high standard as were the cleanliness of the rooms and the facilities provided. One small area of concern was the distance from reception to the rooms which involved a number of flights of stairs (no lifts available) and a lengthy walk accross landings which would have posed a problem for older or physically challenged guests.
Barcelona is definitely a city I would recomend as a sight seeing destination.
Hope the above comments are helpful.
Regards
Laurie & Julie Hawkes


From: Jeff Radwell, Twickenham, England
Stayed at: Hotel Rialto
When: May 2007

Hi
The taxi service to/from airport was great.
The hotel was basic but OK, except our twin room is on the front of the building on a very busy road (all night). The fitted windows could not cope with the traffic noise. This needs improving.
Otherwise we had a great weekend.
Regards
Jeff Radwell


From: Clarkson, Hove, England
Stayed at:Hotel Suizo
When: May 2007

Hello
The hotel was in an excellent location and was very good value for money, the breakfast in the morning was nice and the taxi drivers you provided arrived on time and were polite. All in all I was very happy with the service I received from barcelona-hotels-directory.com and I would definitely use your website again when I next visit Barcelona.
Kind regards
Nick


From: Pat Grant , Cannock, England
Stayed at:Hotel Zenit
When: May 2007

I am pleased to say we had a wonderful break in Barcelona.
The hotel was very clean and very central for everything. Breakfast served was very good and the staff most helpful.
The room was quite small but as we were out sightseeing all the time that was not a problem to us.
Infact we had no complaints at all.
The pick up from the airport saved so much time as did pre booking the return taxi.
We would recommend the hotel and your service to friends.
Regards
Pat Grant.


From: Chris Shaw, Leeds , England
Stayed at: Hotel Europark
When: May 2007

Hi,
Whilst the hotel was probably good value, the 2 main problems were that it was a bit of a long walk to the old town (which you can't do anything about), and the fact that the room (being at the front) was noisy. We could manage without opening the window, but on warm evenings the the traffic noise would be a major problem if the window had to be opened.
The reception area was a bit smokey due to staff smoking in the area.
The hotel was Ok in other respects.
Regards
Chris


From: Kate Hyndley,Brighton, England
Stayed at: Hotel Atlantis
When: May 2007

The hotel was charming and the location very good. It was also good value for money.
The breakfast was not so good both the food and the room could be improved but generally was very pleased and would recommend it
Kate Hyndley


From: Gillian Appleby, Guisborough, England
Stayed at: Hotel Cristal Palace
When: May 2007

Dear Katerina
I am very happy to tell you of my experiences of staying at the Hotel Cristal Palace. The hotel was excellent and the staff very courteous, friendly and helpful. The hotel's situation was very good being so close to the tourist amenities. The room was very well designed and comfortable with the hotel in general being of a very high standard of cleanliness and if I am ever in Barcelona again I would have no hesitation staying at this hotel again.
Hope this is helpful.
Eirwen Appleby


From: Bryan Cowan, Ibstock, Engalnd
Stayed at: Hotel Oriente
When: May 2007

Good Afternoon.
I thought the hotel was clean smart and Comfortable. It was a little outside of the main tourist areas and not as convenient as I was led to believe.
The staff could learn lessons in "customer service". Also they were most keen for all items to be paid in cash which I found tedious.
I would not use this hotel again. But would visit Barcelona again.
Kind Regards
Bryan Cowan


From: Thomas Fisher, Belfast, England
Stayed at: Hotel Regente
When: May 2007

Dear, Katerina!
The service i recieved with your company was first class,from the pick up at the airport to leaving the hotel,the hotel was again first class,the only was when we were leaving,we had pre-booked a taxi at a cost of 18 euros with your company,the taxi was unable to come at the required time,so we had to pay for one ourselves,other than that all was first class.i would have no worries about booking with you again.
Yours, Mr T.Fisher.


From: John Asquith, Bradford, England
Stayed at: Hotel Guitart Almirante
When: May 2007

Dear Katerina,
Thank you for taking the time to contact me.
We had a wonderful time in Barcelona and I have to say it would be extremely difficult to improve on your service in my opinion.
We were a party of 6 ( 3 couples ) and we all thought the Hotel Guitart Almirante was fantastic. We had very different rooms but we each thought we had the best one.
Our collection from the airport was prompt and courteous even though our flight was one hour late. When I contacted the number to inform them I was called back twice with updated information. Our pre-booked return journey to the airport was also prompt.
We were delighted by our first visit to Barcelona and would definitely use your services if we return, which is very likely.
We would also have no hesitation in recommending you to anyone else considering visiting your beautiful city. Please keep up the great service.
Dekuji vam
Yours Sincerely
John Asquith


From: Phillip Davies, Cheadle, England
Stayed at: Hotel Oriente
When: May 2007

The Hotel Oriente was clean, comfortable and fairly central and what was generally what we expected. We had three rooms booked with twin beds in each; unfortunately however one of the rooms was only available with a double bed. The double bed fortunately had to separate mattresses and individual quilts and was wide enough to allow myself and my male friend to sleep without getting to personal……..if you get my meaning. Obviously we were not totally happy with this arrangement but managed to cope for our three night stay.
One of the reasons for using your website was that it was easy for me to specify twin rooms, so we were somewhat disappointed by being given a double! The only advantage was that this room was located at the back of the hotel which we found out was a lot quieter then the front and, because there was no air conditioning in the room. This allowed us to sleep with the windows wide open, which was not really an option for our friends who were located at the front of the hotel as the noise from the traffic below made it difficult for then to get to sleep with the windows open, the noise from the traffic being bad even in the middle of the night.
I hope you find this reasonable feedback.
Regards,
Phil Davies


From: Ginette Luxford, Auckland, New Zealand
Stayed at: Hotel Zenit
When: May 2007

Thank you for your email.
I found the hotel of good quality and standard. In particular, the Receptionists were extremely helpful, kind, efficient, polite and I would like you to pass on my thoughts to them.
The only suggestion I have is that you provide a beverage facility, i.e. tea, kettle and milk etc in the rooms.
Other than this, I will be happy to recommend your hotel.
Best regards
Ginette Luxford


From: Janet Wagstaffe, Caerphilly, England
Stayed at: Hotel Rivoli Ramblas
When: May 2007

Thank you for your e-mail.
My husband and I had lovely time in Barcelona, it is a lovely place.
The Hotel was very nice, our room was spacious and clean and we really enjoyed the breakfast. I t was also very nice to have a mini bar in the room.
There is just one suggestion that I would like to make. I booked the travel to and from the airport and thought that I had paid for the return journey. I would also like to say that the driver of the car was very friendly and gave us some good advice. He drove us very carefully and the car was lovely and clean.
So all in all we had a great time and I would recommend you to anyone I know who decides to visit your lovely city.
Regards
Janet Wagstaffe


From: David Gaskell, Bolton, England
Stayed at: Hotel Europark
When: May 2007

Thank you for a fantastic holiday, the taxi pick up from the airport was a major blessing which would use again and must highly recommend.
Wonderful service all-round for our trip to a wonderful city.
Regards
David


From: Nicola Windridge , Amersham, England
Stayed at: Hotel Calabria
When: May 2007

Hi,
i thought the Hotel Calabria was beautiful, really traditional and i am so glad i stayed there. i found your service excellent and you were so helpful.
thank you so much
Nicola Windridge


From: Janet Horan, Westhoughton, England
Stayed at: Hotel Rialto
When: May 2007

Hello
Thank you for your email. We did enjoy our stay very much, we appreciate the fact that our room was situated in a quite location, otherwise we would not have been as fortunate. Our room was nice and large and comfortable, maybe it could have been a little cleaner, more coat hangers would have been appreciated. The curtains do need to cover the whole of the window to keep out the light. We did one night go to the bar but there was no drinks available to us that we requested, that needs to be addressed and it does make the reception area a little cramped.
The breakfast area and the breakfast was excellent. Hope this is satisfactory.
Kind Regards Janet


From: Stewart Brown, Brighouse, England
Stayed at: Hotel Hostal Del Mar
When: May 2007

Dear Katerina
Thank you for your email.
I should like to complement your company on providing my wife and I with such comfortable accommodation at Hotel Hostal Del Mar during our stay in Barcelona.
We found our room quiet, simply furnished but very comfortable, the staff very friendly, curteous and helpful and the inclusive breakfast just what we had hoped for.
Altogether we enjoyed our stay, and being so central for all attractions would certainly choose your hotel for our next visit.
Our only suggested improvement would be a tea/coffee making facility in the room.
Once again many thanks,
Stewart and Janet Brown.


From: Caroline Peter, Leven, England
Stayed at: Hotel Rialto
When: May 2007

Thank you for your email
Both myself and all my friends who stayed at the Hotel Rialto thought it was very good value for money.
Basic but very clean and very conveniently situated to the town. Everything we needed was available and the breakfast was varied as well.
I thought the free taxi from the hotel was a brilliant idea, with the option for the return, which I would recommend.
The fact that there is a metro around the corner is a bonus.
One thing that might make a difference is a small kettle with Tea and Coffee available in the room.
I would definitely stay there again and recommend to others.
Thank you for a wonderful stay.
Caroline Peter & firends.


From: Shelley Russell, Bristol, England
Stayed at: Hotel Rivoli Ramblas
When: May 2007

We were met at the airport by Martin. He was very knowledgeable and gave us some good advice for our stay in Barcelona. It was very useful being met by someone who spoke such good English and was able to give us tips not only on places of interest that we should see but also on personal safety.
The housekeeping staff should be complimented. Our room was spotlessly clean when we arrived, and the chambermaid managed to thoroughly service our room each day whilst we were at breakfast with us never even seeing them.
The only down side to our hotel stay was that the air conditioning in our room did not work at all during our whole stay. As the weather was so hot this did make the conditions in our room quite unpleasant. On the first day of reporting the fault we were told that the engineer had been called out and the air con should be mended the next day. The following day we were told that as we were the only people whose air con wasn't working, they wouldn't call out an engineer just for us. They really weren't interested - we weren't even offered the option of moving to another room. The reception staff really could not have been any more unhelpful if they had tried.
Other than this issue our stay at the Hotel was pleasant


From: Susan Bowles, Fareham, England
Stayed at: Hotel Oriente
When: May 2007

Hi there
Thank you very much for all your help with booking our hotel in Barcelona. The Hotel was excellent, especially the breakfasts, the staff were very helpful and the taxi service to and from the hotel worked out perfectly. Hotel Oriente is in a very good position. We had a very good time.
Many thanks again, please pass on our thanks to the Hotel as well.
Best wishes
Sue Bowles


From: Andrew Murray, Gullane, England
Stayed at:Hotel Plaza
When: April 2007

Hotel Plaza - lovely, charming character in great central location. Friendly and helpful reception staff. We also felt the offer of a free taxi from airport was a good deal.
Thanks
A Murray


From: Ulf Karlsson, Brussels, Belgium
Stayed at: Hotel Europark
When: April 2007

UNo specific remarks from my side, which means I'm completely satisfied with my stay in Brazil, including the hotel. Good location, good price and good service level (ofcourse judged on the basis of being a kind of 'discount' hotel). Thanks again for your help with the booking.
Best wishes,
Ulf Karlsson


From: Terence Casey, Pudsey, England
Stayed at: Hotel Gotico
When: April 2007

Thank you very much for your kind wishes. We had an excellent time in Barcelona. The hotel was very good indeed, modern, clean and very convenient for the centre of the city. It was also excellent value for money, I will indeed like to stay there again and I would encourage friends and colleagues to stop there and if not book a hotel through your service.
Many thanks
Terry Casey


From: Elizabeth Church, Holymoorside, England
Stayed at:Hotel Avenida Palace
When: April 2007

Feedback re Barcelona
The Hotel Avenida Palace was good, excellent breakfasts, brilliant location, fabulous city.
Thanks Elizabeth


From: Ceri Lewis , Swansea, England
Stayed at: Hotel Rialto
When: April 2007

Excellent value for money. Friendly accommodating staff and decent accommodation. The only concern related to the door adjoining our room with next door-poor sound insulation. Perhaps this could be mentioned in your room description so that customers may choose not to have this in their room. We really enjoyed our stay with you and would use your services again - online arrangements worked like clockwork.
Kind regards,
Ceri and Ruth


From: John Mc Intyre,The Fairgreen, England
Stayed at: Hotel Zenit
When: April 2007

Greenings from Ireland
Re your e mail may i say my friends add i had a very enjoyable stay in your hotel. We found the hotel very comfortable, clean and your staff very nice, helpful and friendly to deal with. A few things I would change. (1) would you not put brackets on wall to hold up the show so as not to have to hold it in your hand. (2) Would you not get rid of CNN and get Sky it is better for sports results. (3) Would cost much to have eggs for breakfast, I will recommend your hotel to friends and tell how we enjoyed our self in your hotel. Yours Sincerely
John H Mc Intyre


From: Alan Bennett,Gloucester, England
Stayed at: Hotel Suizo
When: April 2007

We enjoyed our stay in Barcelona and in particular the Hotel Suizo. The facilities were excellent and the staff courteous and helpful.
Regards Alan.


From: Jeanette McBratney,Glasgow, Scotland
Stayed at: Hotel Rialto
When: April 2007

Dear Nina,
My sisters and I really enjoyed our visit to Barcelona. The Hotel Rialto was very nice and in an excellent location to get access to all the places we wanted to visit. The staff was friendly and the accommodation was of a high standard. The breakfasts were adequate and our only concern was that we would like a room to the rear if we were to return, as the noise from the traffic at the front was extremely loud during the night when we had to open the windows due to the warm weather we were lucky to have. I am sure I will return to Barcelona and I would certainly be pleased to stay at the Hotel Rialto. I was also impressed by your company arranging a free taxi from the airport as well as booking our taxi for the return journey. This made our journey so easy. Booking the whole holiday on line was so easy and I will definitely do it again.
Regards Jeanette McBratney


From: Henry Wright, Burntwood, Engalnd
Stayed at: Hotel Hostal Del Mar
When: April 2007

Thank you for your e-mail the other day concerning our stay in Barcelona.
Hotel Hostal Del Mar very clean and staff friendly and helpful on where to eat and go at night. Breakfast nice but we like our bacon and eggs (englishmen Ha!) Taxi from airport on time and friendly/informative driver who we had the year before as well. Service from yourselves very good as you always came back to us.
Two of us may be coming back in June so could you please confirm if Hotel Hostal Del Mar has a twin room (No 2 if possible) from the 14th June arrive until 17th June depart and how much it would be. Thank you


From: Paulyn Woodburn,Paris, France
Stayed at: Hotel Avenida Palace
When: April 2007

As requested, we're pleased to send you our feedback on our Barcelona holiday.
The apartment-hotel was very well-located. The suite we had was excellent, because the loft bedroom and the bedroom-cum-living room, was perfect for our family - ie. 2 adults and 2 children. It was clean, well maintained and had a well-equipped kitchen. The only thing we could have asked for, was an additional electric fan, as it was a warm week that week, and there was only one small table fan. Since this suite is on the top floor, there were only small windows and there was not much breeze.
The airport pick-up and transfer both ways was very reliable and smooth.
All in all, we had a great and smooth holiday in Barcelona and we won't hesitate to recommend your services to our friends.
Best regards,
Paulyn


From: Stacey Ward, Nottingham, England
Stayed at: Hotel Europark
When: April 2007

Nina,
I cannot emphasize enough how happy we were with the apartment. It was immaculately clean, VERY spacious and the staffs were very helpful and friendly. Also the location was fantastic, we could not had wished for better. Our only wish would have been to have had a balcony as the weather was amazing, having said that there is so much to see in Barcelona we hardly stayed in. I am going to take my boyfriend there later this year and will definitely use the Hotel Europark, especially with the 10% discount given after your first visit.
Many thanks for making our weekend so amazing.
Regards
Stacey Ward


From: Raymond Washer, Poole, England
Stayed at: Hotel Oriente
When: April 2007

To Nina
We had a fantastic time in Barcelona. The Hotel was first class and was excellent value for money. The staffs were very helpful, the food was good and the rooms were extremely comfortable and clean. Your driver was waiting for us at the airport and was very friendly and pointed out all the sights on the way. We will certainly book through you again and we have already recommended you to friends who are planning a visit to Barcelona.
Best Wishes Raymond Washer


From: Stephen Bell, Chellaston Derby, England
Stayed at:Hotel Covadonga
When: April 2007

It was basic, but comfortable and clean hotel. All the staff I met was very helpful and friendly even when I came in very late one morning after too many beers. It was ideal for my needs. It is central and close to all main sites in Barcelona. I would recommend it anyone who wants a cheap place to stay in Barcelona.
Thanks
Steve


From: Maria Baker, Kendal, Cumbria, England
Stayed at: Hotel Gaudi
When: April 2007

Thank you for your email, I would like to say that we had a very enjoyable stay in Barcelona and the hotel was excellent, my only small complaint is that it would have been nice to have had a hand towel each as well as one bath towel each.
I have recommended you to all my associates and friends, because the service pickup etc. was very good. We will use you again if we visit Barcelona. (Hope we do.)
Best wishes
Maria Baker


From: Kenneth Kirsop, Newcastle Upon Tyne, England
Stayed at:Hotel Calabria
When: April 2007

We had a very good stay. Hotel is well positioned and clean and tidy. I feel the hotel would benefit if they had a small cafe/bar and lounge.
Regards
Ken and Lynne Kirsop


From: Jan Kopowski, Selby, England
Stayed at: Hotel Calabria
When: April 2007

Very pleased with all that was arranged. Will hopefully contact you regarding a return visit, soon